The hottest quality service system is strictly con

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Strictly control the quality service system. Yicai group passed the ISO9001 system certification again. Ctiforum July 9 news (Ouyang): Recently, Yicai group passed the ISO9001:2008 quality management system certification again. This marks that Yicai group has become one of the few service providers in the local industry that have passed the audit of ISO9001 international quality management system and obtained ISO9001:2008 quality management system certification. It is reported that as the most professional human resource outsourcing service provider in China, this is the second time that Yicai group has passed the ISO9001 system certification. Previously, Yicai group also became the first enterprise in the industry to win the service quality satisfaction award of China Association for quality assurance

it is understood that ISO9001 selects the appropriate indicator (range) and operates according to the corresponding operating procedures: the 2008 quality management system certification is the quality management system certification certificate issued by the Quality Assurance Center of the China Association for quality assurance. It is supervised and audited by the China National Certification and Accreditation Administration Commission (CNAs) and the International Accreditation Forum (IAF), and has become one of the authoritative certifications recognized and trusted by countries around the world. The reason why Yicai group successfully passed the certification for two consecutive times is inseparable from its professional human resource outsourcing service ability and excellent quality management system. In addition to passing the ISO9001 system certification again, Yicai group has also won many awards, such as the best business model future star in 2010, the most growing emerging enterprise in China, the top 21 enterprises of future star in 2011, and the integrity organization of the top 10 hr service providers in human resources outsourcing in 2011. In the global outsourcing top 100 ranking released by the International Association of Outsourcing Professionals (IAOP), Yicai group has been selected for many times, and was selected into the global outsourcing top 100 for two consecutive years in 2010 and 2011

in this regard, the relevant person in charge of Yicai group revealed that the reason why Yicai group can obtain so many honors and industry recognition is mainly due to the scientific internal quality control system of Yicai group and the external service mode that continuously improves the vibration and noise in the operation process of machinery and equipment, transportation vehicles (such as trains, cars, aircraft and ships). In terms of internal management, in order to ensure that management and service remain at the same level, yichai group introduced the 6Sigma management method of international manufacturing industry for the first time in the industry, implemented refined management internally, and strictly and dynamically tested every link. In terms of external service quality control, yichai group takes the self-developed customer service satisfaction management curve as the theoretical basis, and obtains various service needs and feedbacks of customers through regular customer return visits, point-to-point communication and customer service satisfaction questionnaire surveys, so as to realize the value of customer service with fast, accurate and efficient services. At the same time, through internal and external quality control, the customer service ability of Yicai group is also constantly improving, and it has gradually become a benchmark enterprise in the industry

previously, IDC, an international authoritative research institution, also showed in the latest report "prediction and analysis of China's human resource outsourcing service market 2011 and 2015" that Yicai group, as the only private enterprise, with its leading advantages in it support, service delivery, market development and operation efficiency, ranks first in the industry in terms of comprehensive competitiveness, and has become a world-class enterprise. While surpassing the four established state-owned HRO enterprise service providers, it has also established its leading position in the local human resource outsourcing industry. Yicai group successfully passed the ISO9001:2008 quality management system certification, which once again confirms the conclusion of IDC's report

in this regard, industry insiders believe that with the further development of the human resources industry, customer enterprises will have higher and higher requirements for service quality, and pay more attention to service experience and service satisfaction. This time, Yicai group successfully passed the ISO9001:2008 quality management system certification again due to its wide range of industries, which also indicates that human resource outsourcing enterprises will be recognized by enterprises and industries in the future only if they establish and improve the customer-centered quality control system and quality assurance

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